Emergency Claims Hotline
+501 670-8916Claims Support & Guidance
When you need us most, we're here. Our compassionate team provides immediate support and guidance through every step of the claims process.
24/7 Emergency Hotline
+501 670-8916What to Do Right Now
If a member has passed away, follow these immediate steps. Our team is standing by to help.
Call Our Hotline
Contact our 24/7 emergency hotline immediately
Gather Documents
Collect necessary documentation while we guide you
Receive Support
Our team provides immediate guidance and emotional support
Our Claims Process Timeline
We've streamlined our process to provide support as quickly as possible while maintaining thoroughness and care.
Immediate Response
Initial contact and case assignment
- Hotline response and initial guidance
- Case manager assignment
- Document requirements explained
- Immediate support provided
Documentation Review
Verification and processing of claim
- Document verification completed
- Member status confirmed
- Beneficiary validation
- Claim amount calculated
Member Notification
All members notified to contribute
- Contribution notices sent to all members
- Payment collection begins
- Progress updates provided to family
- Support continues throughout process
Fund Disbursement
Funds transferred to beneficiaries
- Final verification completed
- Funds transferred to designated accounts
- Confirmation provided to family
- Follow-up support offered
Required Documentation
To process your claim efficiently, we'll need the following documents. Don't worry - our team will guide you through obtaining everything needed.
- Death certificate (certified copy)
- Member identification card or number
- Beneficiary identification documents
- Proof of relationship to deceased member
- Funeral home estimates or receipts
- Bank account information for disbursement
Need Help Getting Documents?
Our team can assist you in obtaining required documentation and will work with you to ensure the process is as smooth as possible.
Submit Claim Information
If you're unable to call immediately, you can submit initial claim information here. We'll contact you within 4 hours to provide immediate assistance.
For Immediate Assistance
If this is an emergency, please call our 24/7 hotline at +501 670-8916 for immediate support and guidance.
Additional Support Resources
Beyond financial support, we provide resources to help families through the grieving process and practical matters.
Grief Counseling
Access to professional grief counselors and support groups to help families process their loss.
Administrative Help
Assistance with paperwork, government forms, and other administrative tasks during difficult times.
Ongoing Support
Continued check-ins and support for families as they navigate life after their loss.
We're Here When You Need Us
Don't hesitate to reach out. Our compassionate team is available 24/7 to provide immediate support and guidance.